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RU Access Tutorial
A short, 8 minute video tutorial is now available here and includes instructions on how to log in, change your PIN, and navigate the site.

Your User ID
Your User ID is your Roosevelt University ID number beginning with 9. It may be found on your Roosevelt ID card following the 5-digit library code (23311).

Forgot your Roosevelt ID?
The Office of the Registrar can provide your ID number. Call 312-341-3535 or 847-619-7950 during business hours for assistance: Monday-Thursday from 9 a.m.-6 p.m. and Friday from 9 a.m.-5 p.m.

Your PIN
Your PIN is your personal identification number or password. First time RU Access users: enter your birth date in RUMMDDYY! format (for example, April 1, 1990 would be RU040190!). You will be required to create a new PIN on the next page. Letters and digits may be combined. If your birth date does not work as an initial PIN, use the last six digits of your Roosevelt ID number (for example, 900123456 would be RU123456!).

Forgot your PIN?
If you forgot your PIN, please contact the Roosevelt University Technology Help Desk at 312-341-HELP (312-341-4357) to have it reset. After a reset, your PIN will be your 6-digit birth date in MMDDYY format (for example, April 1, 1990 would be 040190). You will be required to create a new PIN on the next page. Letters and digits may be combined. If your birth date does not work as your reset PIN, use the last 6 digits of your Roosevelt ID number (for example, 960123456 would be 123456)

Need additional help with RU Access?
Please contact the Roosevelt University Technology Help Desk at 312-341-HELP (312-341-4357) or submit an online support request at www.roosevelt.edu/helpdesk.

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Release: 8.4.2